Privacy Policy

1. Who We Are
Dolphin Home Services LLC provides lawn care, handyman, and cleaning services to homeowners and property managers in Okaloosa and Walton counties, Florida. This policy describes how we collect, use, and protect your personal information.

2. Information We Collect
We may collect the following information when you interact with us:
- Name, email address, phone number, and property address
- Service history and job details
- Communications with us (emails, texts, phone calls)
- Publicly available property records

3. How We Collect Information
We collect information when you:
- Request a quote or schedule a service
- Provide your contact information to us directly
- Are identified through publicly available property records as a homeowner in our service area
- Interact with our emails or text messages

4. How We Use Your Information
We use your information to:
- Provide and schedule services you request
- Send you relevant service information and offers
- Request feedback and reviews after completed services
- Communicate about your account and services
- Improve our services and operations

5. Text Messaging
If you provide your phone number, you may receive text messages from Dolphin Home Services related to completed services, including review requests. Message frequency varies but will not exceed 2 messages per month. Message and data rates may apply. You can opt out at any time by replying STOP to any text message.

6. Email Communications
We may send you emails about our services, special offers, and follow-ups. Every marketing email includes an unsubscribe link. You can opt out at any time.

7. Information Sharing
We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share information with:
- Service providers who help us operate our business (email delivery, text messaging)
- Legal authorities when required by law

8. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time

10. Contact Us
If you have questions about this privacy policy, contact us at:
Dolphin Home Services LLC
Email: info@dolphinhomeservices.com
Phone: (850) 428-0898
Fort Walton Beach, FL